Library Lingo supported by Sparkle is a place for library leaders and staff to share tips and ideas on how to grow and improve libraries. Every few months our goal at Sparkle is to video interview library leaders and staff members to identify important issues, challenges and key points that would be of value to Libary Leaders. We will send you the link to keep you updated on what's new and of interest to libraries. If you have information you are willing to share with your library colleagues we would love to post it on this page. Our first library leader to be interviewed is Susan Coker Executive Manager, Library Services Community and Environmental Services Townsville City Council. I can't speak highly enough of Susan Coker like many managers I have had the pleasure of working with when presenting Sparkle, Susan is a true visionary and team developer when it comes to guiding the library through these interesting times. In this interview Susan talks about the challenges facing libraries today in the areas of leadership, visibility and funding. I hope you will enjoy and gain value from hearing from Susan.   Interview with Susan Coker Executive Manager Townsville Library services. Thank you Susan for sharing your thoughts and ideas.  If you have points or messages you are willing to share please email carolcooper@gotalk.net.au and we will place on this page and email to our Library data base. To see video testimonials and program content on Sparkle Library customer service and leadership training please click on page4.php For all program bookings please contact Carol Cooper on 0417022688